Welcome to www.ranjanlanka.lk, the online purchasing gateway for Ranjan Lanka (Pvt) Ltd (Sri Lanka). The ranjanlanka.lk provides services to its valued customers subject to the following conditions. Please read and accept the under mentioned conditions and guidelines carefully before you use the services of the website.

Product information at ranjanlanka.lk website

The ranjanlanka.lk attempts to be as accurate as possible of information displayed in the site. However, ranjanlanka.lk does not guarantee those product descriptions or other contents of this site are 100% accurate, complete, reliable or completely free of errors. If a product offered by ranjanlanka.lk is not as described on its website, a customer’s sole remedy is to return it in unused condition within two days of delivery. If there is any external damage to the package, you should check it when the item is handed over. Any item will not be accepted due to any external damages to the item with package damages or dents and only for internal technical inbuilt fault.

In case, the received item has been defective, we should immediately be informed within 24Hrs in order to arrange the replacement with a brand-new unit.

Regarding the items sold through ranjanlanka.lk, the price of an item cannot be confirmed until customer orders the item. Even though every effort is made some items can be mispriced at a negligible probability. If the new price is higher than the mentioned price, we will not cancel or deliver the item without your confirmation about the new price, and all cancellation of items will be informed.

Even if delivery of the selected item is canceled, ranjanlanka.lk will not transfer your money back and you can buy any other available product up to the value of the previous item.

Any item damaged during delivery, and we do not have stocks from the same item/model to arrange a replacement, the particular amount will be refunded.

All refunds will be processed within 4-5 working days.

Processing refunds back to your credit card/ bank account may require additional time depending on the bank due to its own operational time for which Ranjan Lanka will not be responsible.

Product pricing

The price for all the items mentioned at ranjanlanka.lk is the final and last price of sale via online. An additional amount will be charged for each and every delivery when the particular invoice by considering the ordered item(s) nature and delivery distance.

Using ranjanlanka.lk accounts

It’s a responsibility of users of this site to keep their passwords and other account information about ranjanlanka.lk, and the computer used to log on confidentially. You are solely responsible for all the activities done via your ranjanlanka.lk account or the password.

Who can buy through ranjanlanka.lk?

1. The ranjanlanka.lk can be used by anyone with a valid credit card with the payment limit sufficient enough to buy the appropriate item and to buy any product available in the site.

2. Overseas Customer without credit card facilities can select any item through www.ranjanlanka.lk and raise an online purchase order. Upon placing the Purchase Order, payment can make through Sampath Bank to www.ranjanlanka.lk account within 48 hours.

Delivery of any item/items is limited within Sri Lanka and within accessible areas of Sri Lanka only. Overseas deliverable items will be specifically mentioned at the point of sale. Those who are under 18 years are only allowed to buy through parents or guardians. The ranjanlanka.lk holds the rights to reject the service, terminate user accounts, remove or edit contents or cancel orders at any time without notification.

Information gathered by ranjanlanka.lk and the policy

All the information entered in to ranjanlanka.lk in any way by the site visitors will be collected and stored. If certain visitors decide not to provide certain information, they will not be able to acquire valuable advantages and features of this website. We use this vital information for quick and fruitful responses to your requests and communicating with you. Information about our customers is important to us. We will treat it with utmost confidentiality and will not divulge it to others. We use customer information only as described below and with subsidiaries of ranjanlanka.lk

Copyrights

The content of the ranjanlanka.lk site is a property of Ranjan Lanka (pvt) Ltd (Sri Lanka) and is protected. The trademark of www.ranjanlanka.lk is a registered trademark and the sole rights of changing, modifying or using this trademark are with Ranjan Lanka (pvt) Ltd (Sri Lanka). Anyone other than Ranjan Lanka (pvt) Ltd who involves in changing, modifying or using this trademark without the written authorization of Ranjan Lanka (pvt) Ltd will be violating copyrights laws.

Communication between you and ranjanlanka.lk

When you visit the ranjanlanka.lk site or communicating with ranjanlanka.lk via e-mails, you are considered as communicating with ranjanlanka.lk. This permits ranjanlanka.lk to send e-mails and communicate with you and you are deemed to agree to all terms and conditions, notices and other means of communications that we provide to you electronically, satisfying all legal requirements.

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